New Terrain Line - War Torn Worlds

We have been exploring different terrain lines for miniatures games and have been carrying a few pieces of War Torn Worlds over the past few months. Feedback has been great on these products, so we have brought in the entire line of these great products!

Check out this great new line:

http://www.ccgarmory.com/wartornworlds.html

Watchmen Collectables have begun to arrive

Two pieces of good news for Watchmen fans!

First, the court case is now settled, so the movie will be released on schedule.  

Second, the first of the watchmen toys have begun to arrive:

The 1/6 scale Dr Manhatten is now in stock :

http://www.ccgarmory.com/wamodrma16sc.html

And the first two mini-busts:  

Rorscach;

http://www.ccgarmory.com/wamorobu.html

and Ozymandias:

http://www.ccgarmory.com/wamoozbu.html

Inventory 2009

In past years, we have closed for our annual inventory  - this year, we are going to keep the business open during that time.

From 1/18 to 1/22 we will be taking inventory.  During that time, you may experience delays in order processing time.  In addition, we will not have customer service staff available to answer incoming calls or for live chat.  We will respond to email requests, however the response time will be slower than normal.

We thought this would be better than closing the business during that time, and hope  you understand the importance of this process to improve our inventory accuracy after the busy holiday season.

New Year's Update

Happy New Year!

CCG Armory has had a great year with significant growth despite the rough economy - this holiday season was busier than expected and was very hectic.  We look forward to everything settling down in January.

I wanted to share with everyone a few of the plans for the new year.  

Product Selection

We will continue to expand our product line, with a focus on adding more miniature games (including historical miniatures), more terrain lines, rapidly expanding our comic book section, and expanding board games to have one of the biggest board game selections on the internet.  

At the same time, we will continue to support our current lines by carrying every available CCG and CMG product and expanding our toy and collectable selections.  For CCG and CMG singles, we will focus on providing stronger support for a smaller number of games rather than trying to carry singles for all games - your input will help us determine which games we should carry.

Shipping News

The sad news is that UPS has raised prices by 6% effective 1/1, and the post office will follow suit on 1/18.  We had hoped that falling gas prices would result in a smaller increase this year, but bad economic conditions has forced both providers to raise prices.  The result is that packages will be a bit more expensive to ship this year.  We suggest that our customers leverage the many different shipping options that we provide, here is a quick primer:

UPS ground - Best for heavier packages (over 4 lbs) - faster than priority mail for east coast customers, but slower for west coast customers.  Better tracking

Priority mail - Best for lighter packages (under 4 lbs) - usually quick but not as reliable on delivery times - faster than UPS for west coast customers.

Media Mail - Only useable for books, comics, and other "media" - a cheap option that usually takes about one week to arrive.

Parcel Post - Best for heavier packages as an alternative to priority mail - with the recent price increases of priority, we expect to see this option become more popular.

Customer Service

Providing quality customer service has been a critical goal - but has been challenging as we have grown.  There will be a renewed focus on faster and better service in 2009.  We have plans to expand hours that we answer live chat and phone calls live, and get our email responsiveness back to desired levels.

I will be posting additional updates on a regular basis - please keep checking back and let us know your comments - you can help to make us a better store.

Product Spotlight - Darth Maul Ultimate Scale

Now in stock!  The Darth Maul Ultimate Scale Figure

This amazing 18" Figure is now in stock.  This is an awesome looking figure and should be a must for any Star Wars collection.

A Diamond Select Release. The first ever Star Wars quarter-scale cloth action figures, DST's new line Star Wars Ultimate Quarter Scale line begins with none other than the deadliest Sith Apprentice this side of the Battle of Yevon, Darth Maul! Featuring voice and sound effects from the Star Wars films, each nineteen-inch figure also includes multi-layered cloth costumes, hyper-realistic sculpts and over twenty-five points of articulation. Showcase your figure with the included display stand and prepare for the rest of this legendary line!

http://ccgarmory.com/dama14scacfi.html